Privacy Policy

We collect information you provide directly to us, such as your name, business name, email address, phone number, website or Instagram handle, and any details you share about what you would like us to create. We may also collect photos, images, and content you send us to feature in your social posts.

We may also collect limited technical information automatically, such as your browser type, device, and pages visited, to help us improve our website.

We use your information to:

• Create your custom social media content and captions.
• Respond to your inquiries and communicate about your project.
• Schedule and deliver your approved content if you add Done-For-You Posting.
• Send service updates, reminders, and account-related notices.
• Improve our website, content, and customer experience.

By providing your phone number and checking any SMS consent box on our forms, you agree to receive SMS notifications from Pet Pixel Social related to your request or account. These may include project updates, scheduling reminders, and follow-up messages about your content.

Message & data rates may apply. Message frequency varies based on your project and communication needs.

You can opt out at any time by replying STOP to any message. For help, reply HELP. Your consent to receive SMS is not a condition of purchasing any goods or services.

By providing your phone number and consenting verbally, you agree to receive SMS text messages from Pet Pixel Social. These messages may include appointment reminders, delivery notifications, and customer care updates. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for assistance.

We do not sell your personal information. We may share your information with service providers who help us operate our business, such as tools used to deliver content, schedule posts, or manage customer relationships. These providers are required to protect your information and use it only for the purposes we specify. We may also disclose information when required by law.

When you send us photos, logos, or other materials, you confirm that you have the right to share them and that you authorize Pet Pixel Social to use them to create your social media content. We will not use your materials for any purpose beyond creating your content unless you give us permission.

We keep your information for as long as needed to provide our services and respond to your requests. If you would like us to delete your information, you can contact us at any time and we will remove it where we are not legally required to retain it.

Our website may use cookies and similar technologies to help it function properly and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.

Pet Pixel Social was founded by a young entrepreneur and is operated with adult oversight. Our services are intended for business owners and authorized representatives. We do not knowingly collect personal information from children under 13 except through a parent or guardian. If you believe a child has provided us information, please contact us so we can remove it.

You may request access to, correction of, or deletion of your personal information at any time. You can also opt out of marketing or SMS communications by replying STOP or contacting us directly.

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new revision date. We encourage you to review it periodically.

If you have questions about this Privacy Policy or how we handle your information, you can reach us at hello@petpixelsocial.com.